OVERVIEW
About This Programme
The Diploma in Applied Hospitality Skills is developed by London School of Business and Finance (LSBF) as a programme for students who are seeking a qualification that will enable them to enter into the Hospitality Industry.
The programme is designed to provide the basic knowledge and understanding of key aspects of the hospitality industry, while also being able to provide a practice based environment which will allow students to develop the basic practical skills required by the industry. Students will be fully supported throughout the programme, with formative assessments proving feedback of their progress. Student performance and satisfaction is monitored to ensure that the programme meets students’ academic and personal development needs; and industry contacts ensure that the programme is relevant and suitable for the demands of a career in hospitality management.
CIMA and ACCA accredited degree
8 month | fulltime
fast track degree
Practical and theoretic modules
Guided career sessions
MODULES
A programme to designed to explore beyond subject knowledge
By the end of the programme, graduates will be able to demonstrate the accounting and finance related knowledge, which will be further developed and integrated into broader business knowledge, skills and professional values and ethics.
Front Office Service
This module equip students with the knowledge and skills required for handling guest arrivals and departure. They will also be able to understand the importance of using correct communication when interacting with guests.
Food and Beverage Service
This module equip students with the knowledge, skills and competence to offer service in a hotel or restaurant. Develop the relevant knowledge, skills and competence to perform effectively in a restaurant environment under direction and with limited authority in familiar situations.
Housekeeping Skills
The housekeeping department is integral to the effective running of any hotel and the organisation’s success and customer satisfaction. This module will develop learners understanding of the correct methods and techniques to use when cleaning, servicing and maintain guest rooms.
Customer Service Skills
Customer service is at the heart of a successful business. The hospitality sector relies on excellent customer service to keep customers satisfied and returning to them. This module provides students with an introduction to customer service in the hospitality and tourism industry.
Food Sanitation, Health and Safety
This module equips students with the knowledge of food safety and well as general health and safety issues. Students will gain an understanding of the importance of good personal hygiene and how this helps reduce the risk of food related illness and food poisoning.
Industrial Attachment
The aim of this module is to provide students with an understanding of the nature of hospitality and hospitality products from both local and international perspectives. It will ensure students acquire a holistic understanding the travel and hospitality industry, including the impacts of hospitality on destination economies, communities and fragile environments. Students will be expected to take a critical perspective on the effects of hospitality on their own country, and how hospitality can have a strategic developmental function.
Full programme structure and learning outcomes
Get detailed breakdowns and learn about the advantages of learning with LSBF Singapore.
what to expect
Prepare for a Diploma in Applied Hospitality Skills (Mandarin)
Programme Aims
The aims of the Business Studies degree are:
- Providing work related learning and teaching.
- Advance study of organisations, business management and the changing external environment in which organisations operate.
- Preparing students for careers in business development and management by equipping them with a systematic, broad and integrated understanding of key aspects of business.
Summary of Skills Development for Students within the Programme
- Providing work related learning and teaching.
- Advance study of organisations, business management and the changing external environment in which organisations operate.
Learning Outcomes
- To develop professional skills required by the hospitality industry.
- To understand the importance of customer service in the hospitality industry.
- To understand key food hygiene and health and safety aspects of the industry.
- To provide a platform for lifelong learning.
Skills you will acquire
$92,000+
median Singapore salary for Accounting
483,000+
Singapore job openings in Accounting
75%
of graduates report positive career outcome
programme structure
Academic entry requirements
- Four ‘GCE O’ levels (min C6) or equivalent, or
- Three ‘O’ levels and 1 ‘A’ level, or
- Completion of the equivalent of Year 10, or
- Completion of appropriate Foundation/Certificate programme, or
- Mature Entry Route (MER) minimum age of 21
mode of delivery
Lectures, case studies and exercises, class discussion, role play, practical sessions.
teacher student ratio
1 : 100
attendance requirements
International Students: 90%
Local, PR, non-student pass: 75%
graduation requirement
Graduation Requirements
- Pass all modules and complete IA.
Exit Award
Where students are unable to complete the programme they may be given the option of an Exit Award if the meet the following criteria:
In such cases, the student will be awarded with the following:
Certificate in Applied Hospitality Skills
assessment method
Students must take and successfully complete all five modules and the Industrial Attachment to be awarded the LSBF Diploma in International Hospitality Management. Students must achieve an overall passing grade of 40%. If students fail to achieve an overall passing grade, they will be permitted to retake based on the directions given by the examination board.
Assessment format for all Module except for Food Sanitation, Health and Safety:
Assessment Percentage | Assessment Component | Remarks |
70% | Demonstration/Role play- Competency Based | Skills Demonstration/Role Play Used to assess a wide range of practical based learning outcomes including practical skills and knowledge. A skills demonstration will require the learner to complete a task or series of tasks that demonstrate a range of skills. |
30% | Written Exam -MCQ | 1.5 hrs exam in an exam hall |
Food Sanitation, Health and Safety which will be assessed as follows:
Assessment Percentage | Assessment Component | Remarks |
50% | Class Test | Presentations/Test/Class Activities |
50% | Written Exam – MCQ | 1.5 hrs exam in an exam hall |
Total Weightage of Assessment 100%
STUDENT SUPPORT SERVICES
Why choose LSBF for your education
Study Materials
Students will receive study materials after they have made full payment for their programme. Replacement of study materials is subject to additional charge.
Student Portal
Students have access to the Student Portal. It is a useful site where the course information and learning materials are available for students’ easy reference.
Accessible Faculty
Students may contact their lecturers directly via email outside the lecture hours for any academic related queries.
Recorded Lectures
We will show compassion and care to all stakeholders as we believe the journey is as important as the outcome.
ELIGIBILITY
Who can apply for this programme
Academic entry requirements
- Four ‘GCE O’ levels (min C6) or equivalent, or
- Three ‘O’ levels and 1 ‘A’ level, or
- Completion of the equivalent of Year 10, or
- Completion of appropriate Foundation/Certificate programme, or
- Mature Entry Route (MER) minimum age of 21
Minimum Language Entry Requirement
Chinese: GCE ‘O’ level Chinese min D7, or equivalent qualification i.e Year 10 Chinese language qualification.
Minimum Minimum age
18 years
TUTION FEES
(Prices inclusive of GST)
SGD 6,104.00
(local students)