Diploma in International Hospitality Management (Mandarin)

The Diploma in International Hospitality Management awarded by LSBF aim to focus on the latest development in the hospitality industry.  It will help the students to identify and understand the techniques and theory implied in the hospitality environment.  Students are given emphasis on developing professional hotel competencies such as effective communication skills, good customer service skills, leadership, team work and other relevant professionalism topics related to the industry.

A hospitality course is not entirely complete without the On-the-Job-Training (OJT).  Therefore our philosophy is to integrate classroom studies with supervised practical work experience directly related to academic and career goals.   

• To evaluate and understand the importance of the hospitality industry’s nature
• To develop the professional skills that is acquired in the hospitality industry
• To enable students to make managerial level decision and develop problem solving skills in achieving good customer service
• To always keep up to date on the technological advancement in the hospitality industry
• To motivate students to continue their higher education in the hospitality industry

Each module is equivalent to 15 credit points for a total of 120 credit points plus Industrial attachment.

Lectures, case studies and exercises, class discussion, role play, presentations.

• Introduction to Hospitality and Tourism
• Front Office Operations
• Housekeeping
• Food and Beverage Operations
• Food Sanitation, Safety and Health
• Marketing in Hospitality and Tourism Management
• Customer Service
• Organizational Behaviour in Hospitality Industry

Face to face delivery using a wide-range of teaching modes such as lectures, tutorials, simulations, role-plays, etc.

• Learning hours: 34.5 hrs Each Module ( 11 Sessions of 3 hours Lecture + 1 session of 1.5 hours of exam)
• Total learning hours: 133 hours

International Students: 90%
Local, PR, non-student pass: 75%

To achieve a pass grade in this module, students must obtain an overall mark of at least 40%.

Examinations: Examinations will take the form of essay question papers and/or multiple choice question papers.

Industrial Attachment Programme: It is compulsory that students have to undertake Industrial Attachment as part of students’ educational development. This enables theoretical learning in the classroom to be applied to practical learning situations and encourages application of theory and knowledge in appropriate context.

All students are required to pass all the modules in this course.

Exit Award:
Where students are unable to complete the course, they may be given the option of an Exit Award if they meet the following criteria:

• Passed 4 modules

In such cases, the students will be awarded the following:

Certificate in International Hospitality Management (Mandarin)

1 : 60

Minimum age: 18 years

Academic entry requirements:

• Four ‘GCE O’ levels (min C6) or equivalent, or
• Three ‘O’ levels and 1 ‘A’ level, or
• Completion of the equivalent of Year 10, or
• Completion of appropriate Foundation/Certificate programme, or
• Mature Entry Route (MER) minimum age of 21

Minimum Language Entry Requirement

• Chinese: GCE ‘O’ level Chinese min D7, or equivalent qualification i.e Year 10 Chinese language qualification.