OVERVIEW
About This Programme
Higher Diploma in Hospitality and Tourism Management is developed by London School of Business and Finance (LSBF) to provide a progression route for students aiming for a higher qualification in the field of hospitality management.
Students have to attend a programme of study and undergo on-the-Job Training of 6 months in a hospitality establishment in Singapore.
CIMA and ACCA accredited degree
8 month | fulltime
fast track degree
Practical and theoretic modules
Guided career sessions
MODULES
A programme to designed to explore beyond subject knowledge
By the end of the programme, graduates will be able to demonstrate the accounting and finance related knowledge, which will be further developed and integrated into broader business knowledge, skills and professional values and ethics.
Introduction to Hospitality and Tourism
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Front Office Operations
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Housekeeping
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Food and Beverage Operations
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Food Sanitation, Safety and Health
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Marketing in Hospitality and Tourism Management
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Customer Service
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Organizational Behaviour in Hospitality Industry
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Facilities and Maintenance Management
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Food and Beverage Management
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Human Resource Management
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Meetings, Incentives, Conventions and Events
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Marketing in Hospitality and Tourism Management
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Issues in Hospitality and Tourism Management
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Resort Management
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Niche and Speciality Tourism
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Full programme structure and learning outcomes
Get detailed breakdowns and learn about the advantages of learning with LSBF Singapore.
what to expect
Prepare for a career in Higher Diploma in Hospitality and Tourism Management (Mandarin)
Programme Aims
The Higher Diploma in Hospitality and Tourism Management awarded by LSBF aims to focus on the latest development in the hospitality industry. It will help the students to identify and understand the techniques and theory implied in the hospitality environment. Students are given emphasis on developing professional hotel competencies such as effective communication skills, good customer service skills, leadership, team work and other relevant professionalism topics related to the industry.
A hospitality course is not entirely complete without the On-the-Job-Training (OJT). Therefore our philosophy is to integrate classroom studies with supervised practical work experience directly related to academic and career goals.
The Higher Diploma in Hospitality and Tourism Management aims to develop a range of specific and generic skills, covering the following fields:
- Management within the Hospitality and Tourism Industry
- Marketing related to Travel and Hospitality
- Food and Beverage
- HRM
- Issues relating to the Industry
Learning Outcomes
- To evaluate and understand the importance of the hospitality industry’s nature.
- To develop the professional skills that is acquired in the hospitality industry.
- To develop graduates with the necessary skills, knowledge to be immediately effective within the hospitality and tourism industry.
- To develop problem-solving skills, improve their ability to communicate and operate effectively as individuals within the hospitality and tourism organisation and as part of a team.
- To enable students to make managerial level decision making and problem solving in achieving good customer service.
- To always keep up to date on the industries technology advancement.
- To develop in students a critical appreciation of the roles of managers within the hospitality and tourism industry.
- To develop an understanding of the hospitality and tourism industry, including challenges and issues facing the industry.
- To motivate students to continue their higher education in the hospitality industry.
Each module is equivalent to 15 credit points for a total of 240 credit points plus Industrial attachment.
Skills you will acquire
$92,000+
median Singapore salary for Accounting
483,000+
Singapore job openings in Accounting
75%
of graduates report positive career outcome
programme structure
Exemptions
Students who have other Hospitality related qualifications, will be assessed on a case-by-case basis.
Attendance requirement
STP holders: 90%
Non-STP holders: 75%
programme structure and modules
- Introduction to Hospitality and Tourism
- Front Office Operations
- Housekeeping
- Food and Beverage Operations
- Food Sanitation, Safety and Health
- Marketing in Hospitality and Tourism Management
- Customer Service
- Organizational Behaviour in Hospitality Industry
Face to face delivery using a wide-range of teaching modes such as lectures, tutorials, simulations, role-plays, etc.
Assessment method
To achieve a pass grade in this module, students must obtain an overall mark of at least 40%.
Assessment for the following modules comprises of:
Customer Service
Introduction to Hospitality and Tourism
Front Office Operations
Housekeeping
Food and Beverage Operations
Food Sanitation, Safety and Health
Marketing in Hospitality and Tourism Management Customer Service
Organizational Behavious in Hospitality Industry
Assessment Percentage | Assessment Component | Percentage |
40 % | Written Exam -MCQ | 1.5-hour exam in an exam hall |
30 % | Group Presentation | To do a research or project related to the module- question given by individual lecturers |
15 % | Online Test | Student can attempt it at their comfort provided they must meet deadline given. Test will be MCQ using the Agile Learning LMS |
15 % | Attendance / Class Participation | Students will have to actively participate in class to show their understanding. Attendance will also be monitored. |
Assessment for the following modules comprises of:
- Facilities and Maintenance Management
- Food and Beverage Management
- Human Resource Management
- Meetings, Incentives, Conventions and Events
- Marketing in Hospitality and Tourism Management
- Issues in Hospitality and Tourism Management
- Resort Management
- Niche and Speciality Tourism
Assessment percentage | Assessment Components |
50% | Individual Assignment or Class Test |
50% | Examination |
Module delivery details
Students attend lessons for a period of 18 months from Monday to Friday. Plus 6 months Industrial Attachment program.
Mode | Lecture / Tutorial / Seminars / Workshop (lab Work) | Student Independent Learning | Total Hours |
Full Time | 42 hours per module (13 sessions of 3 hours Lecture + 3 hours of exam) | 120 hours | 162 hours |
Part Time | 33 hours per module (10 sessions of 3 hours Lecture + 3 hours of exam) | 100 hours | 133 hours |
mode of delivery
Lectures, case studies and exercises, class discussion, role play, presentations.
Teacher Student Ratio
Teacher Student Ratio 1 : 80
graduation requirements
All students are required to pass all the modules in this programme and successfully complete the Industrial Attachment.
Upon completion of this programme, students will be awarded ‘Advanced Diploma in Hospitality and Tourism Management’ and may progress to a Degree Programme.
Grade | Percentage |
Distinction D | 75 – 100% |
Credit C | 55 – 75% |
Pass P | 40 – 55% |
Fail F | 0 – 39% |
Exit Award:
Where students are unable to complete the programme, they may be given the option of an Exit Award if they meet the following criteria:
- Passed 10 modules
In such cases, the students will be awarded the following:
Diploma in International Hospitality Management
STUDENT SUPPORT SERVICES
Why choose LSBF for your education
Study Materials
Students will receive study materials after they have made full payment for their programme. Replacement of study materials is subject to additional charge.
Student Portal
Students have access to the Student Portal. It is a useful site where the course information and learning materials are available for students’ easy reference.
Accessible Faculty
Students may contact their lecturers directly via email outside the lecture hours for any academic related queries.
Recorded Lectures
We will show compassion and care to all stakeholders as we believe the journey is as important as the outcome.
ELIGIBILITY
Who can apply for this programme
Who can apply for this programme
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minimum age
Minimum age: 18 years and above
Minimum Academic Entry Requirement
- Two passes in GCE A Levels Examination, or
- 5 GCE ‘O’ levels plus work experience (min 2 years) or an additional year of study, or
- Completion of equivalent high school qualification (min year 11), or
- Pass in appropriate Foundation / Certificate programme, or
- Other similar qualifications, or
- Mature Entry Route (MER) minimum age of 21 plus work experience (2 years min) will be assessed on a case-by-case basis
Minimum Language Entry Requirement
Students must have achieved a grade D7 or better in Chinese language O level, or
Equivalent qualification i.e Year 10 Chinese language qualification
TUTION FEES
(Prices inclusive of GST)
SGD 6,649.00
(local students)
SGD $9,083.33
(International students)